Answer the following questions by selecting "True" or "False," and then click on the "Calculate My P.I.Q.!" button to figure your Professional Image Quotient.

True	False
		Your employees often give prospective customers your company contact information on any old piece of paper because they have no alternative--no business card, no company brochure, no stationery.
		Customers waiting for service at your shop or office often end up guessing who is your employee and who is not.
		You keep meaning to give your best customers a nice refrigerator magnet calendar with your company's business hours on it, but you never get around to it each year until June.
		You've never had a talk with your employees about appearances, dress codes, telephone manner, and other basic presentation issues.
		You believe that being a small business means that presenting a professional look is beyond your means.